Any items purchased within the US are eligible for a return, refund or exchange. Any items purchased internationally can only be returned for an exchange.
If you wish to return any items for any reason, you must contact us within 7 days of receipt of the goods.
Items can be exchanged for other Items of equal or lesser value at no cost to you. Should you decide to be refunded for your returned items, they are subject to a 25% restocking fee. The cost of returning items falls on the customer, as the initial shipping of items was free (Ground Shipment only) . Shipping is non-refundable, unless a mistake on the part of our company is made, in which case shipping will be reimbursed. There is also a $10.00 reshipping fee associated with any returns. This fee is non-profit, and is solely in place to allow us to continue providing free initial outgoing shipping to our customers.
Items should be returned to our Returns warehouse ONLY at 579B Raritan Road, Suite 193, Roselle, NJ, USA - 07203
In order to return an item, download and print out the attached document, which is a Return Form used to keep records consistent. Returns without a Return Form will not be accepted unless authorized by a manager. Filling out the document is easy, just fill out any fields indicated with a star (*) as well as invoice number if you have it. In addition, if you are requesting a refund please include the last 4 digits of the card (if applicable) you originally used as payment so we can more easily locate the account to refund. Then, include what items you are returning as well as reason for return. After, mark down how you would like to proceed with the refund and send your tracking number to firstname.lastname@example.org once you receive it from your mail carrier.
After we receive the return, please allow 1-2 business days for the return to be processed in the warehouse.
Once your return has been authorized and processed, please allow one full billing cycle on your credit card to see your refund.
If you have any questions or would like to know more about our company, you can Email or Call us.
Thank you for your business,
LINK FOR OUR RETURN FORM ( Please Click )